Privacy Policy

Effective Date: 16 July 2025

Last Updated: 8 December 2025

Welcome to Abby Collections (“we”, “us”, “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.abbycollections.co.uk.

Information We Collect
a. Personal Information

We may collect the following personal details when you interact with our website or services:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party providers)

b. Device & Technical Information

Collected automatically when you use our site:

IP address
Browser type and version
Operating system
Device type
Cookies and tracking data

c. Order & Transaction Data

Products purchased
Order history
Delivery preferences
Payment confirmation details

d. Non-Personal & Analytics Data

Used to improve website performance and user experience.

How We Use Your Information

We use your information for:

Processing and delivering your orders
Providing customer support
Sending promotional emails (only if you have opted in)
Improving website functionality and user experience
Running promotions, surveys, or competitions
Complying with legal and regulatory obligations

Legal Bases for Processing

We process your personal data under the following UK GDPR bases:

Contract: To fulfil your orders
Consent: For marketing communications and cookies
Legitimate Interests: To improve our services, prevent fraud, and optimise your experience
Legal Obligation: Where required by UK law

Data Protection & Security

We use industry-standard security measures to protect your data, including:

SSL encryption
Secure third-party payment gateways
Restricted data access
Regular security reviews and updates

We never store full payment details on our servers.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Request corrections to your data
Request deletion of your personal information (where legally permitted)
Restrict or object to certain types of processing
Withdraw consent for marketing at any time
Request transfer of your data (data portability)

To exercise these rights, contact us at:

+44 7836 753992
info@abbycollections.co.uk

We respond to all valid requests within one month.

Cookies

We use cookies to:

Improve website performance
Enable essential site functions
Analyse browsing behaviour

You may manage or disable cookies through your browser settings. Some website features may not function properly without cookies.

Sharing Your Information

We do not sell or rent your personal data.
We may share information only with trusted third parties such as:

Delivery partners
Payment processors
Website hosting providers
Marketing and analytics tools (only with your consent)

These providers are permitted to use your data solely to perform their services.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing personal information.

Marketing Communications

If you subscribe to our mailing list, we may send:

Promotions
Updates
Product news

You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Data Retention

We retain data only for as long as necessary to:

Fulfil orders
Provide customer support
Comply with legal and accounting requirements

Order-related data may be kept for up to 6 years for tax and legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
We will post all updates with a revised Effective Date. Continuing to use our website after changes are posted indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

+44 7836 753992
info@abbycollections.co.uk

Abby Collections
www.abbycollections.co.uk

Last Updated: 2 December 2025