Shipping Policy

Last Updated: 16th July 2025

At Abby Collections Ltd, we pride ourselves on delivering your orders quickly, securely, and with care. All parcels are dispatched directly from our UK base.

1. Order Processing

• Orders are processed within 1–2 business days (excluding weekends and public holidays).
• Once shipped, you will receive a confirmation email with your tracking details.

2. Delivery Options & Times

UK Deliveries

• Standard Shipping (2–4 business days)
• Express Shipping (Next Day Delivery: 1–2 business days)
• Signed Delivery (2–3 business days with signature required)

International Deliveries

• 5–10 business days, depending on destination and customs clearance.

Please note: Delivery times may vary during holidays, peak periods, or due to courier delays.

3. Shipping Rates

Shipping rates are based on package weight and delivery method:

• Up to 1kg
  • Next Day Delivery: £3.70
  • 2-Day Delivery: £2.64
  • 2-Day Signed Delivery: £3.78
• Up to 2kg
  • Next Day Delivery: £4.29
  • 2-Day Delivery: £2.99
  • 2-Day Signed Delivery: £4.93
• Up to 5kg
  • Next Day Delivery: £5.70
  • 2-Day Delivery: £5.27
  • 2-Day Signed Delivery: £5.34

✅ Free Standard Delivery on all UK orders over £50.00 (3+ business days).

✅ Free Standard Delivery on all UK orders over £100.00 (Next day delivery).

4. Tracking Your Order

Once dispatched, a tracking link will be sent to your email. You can monitor your parcel’s journey in real-time until it arrives safely.

5. Delays & Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately:

📧 info@abbycollections.co.uk
📞 +44 7836 753992

We will resolve your issue as quickly as possible.