Shipping Policy

Last Updated: 16th July 2025

At Abby Collections, we pride ourselves on delivering your orders quickly, securely, and with care. All parcels are dispatched directly from our UK base.

1. Order Processing

• Orders are processed within 1–2 business days (excluding weekends and public holidays).
• Once shipped, you will receive a confirmation email with your tracking details.

2. Delivery Options & Times

UK Deliveries

• Standard Shipping (2–4 business days)
• Express Shipping (Next Day Delivery: 1–2 business days)
• Signed Delivery (2–3 business days with signature required)

International Deliveries

• 5–10 business days, depending on destination and customs clearance.

Please note: Delivery times may vary during holidays, peak periods, or due to courier delays.

3. Shipping Rates

Shipping rates are based on package weight and delivery method:

• Up to 1kg
  • Next Day Delivery: £3.70
  • 2-Day Delivery: £2.64
  • 2-Day Signed Delivery: £3.78
• Up to 2kg
  • Next Day Delivery: £4.29
  • 2-Day Delivery: £2.99
  • 2-Day Signed Delivery: £4.93
• Up to 5kg
  • Next Day Delivery: £5.70
  • 2-Day Delivery: £5.27
  • 2-Day Signed Delivery: £5.34

✅ Free Standard Delivery on all UK orders over £50.00 (3+ business days).

✅ Free Standard Delivery on all UK orders over £100.00 (Next day delivery).

4. Tracking Your Order

Once dispatched, a tracking link will be sent to your email. You can monitor your parcel’s journey in real-time until it arrives safely.

5. Delays & Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately:

📧 info@abbycollections.co.uk
📞 +44 7836 753992

We will resolve your issue as quickly as possible.